At Potentia, we collect personally identifiable information (“PII”) and non-personally identifiable (“Non-PII”) information from you. Personally identifiable information is information that can be used to identify you personally. Non-personally identifiable information is information that must be combined with other information to identify you personally.
Personally Identifiable Information Collected
In order to fully use our Platform, we may collect user PII including but not limited to your name, date of birth, email, telephone number, address, physical and mental health information, and financial information. We may also collect your relevant payment or credit card information if you wish to pay for any services offered via the Platform. Please be aware that all payment information shall be stored and processed by our third party payment processors.
Whenever you use our Platform, we may collect Non-PII from you, such as your IP address, zip code, gender, browsing history, search history, and registration history, interactions with the Platform, usage information, location, referring URL, browser, operating system, data usage, data transferred, and Internet service provider. We may also collect information including but not limited to postings you make on the public areas of our website, messages you send to us, and correspondence we receive from other members or third parties about your activities or postings.
We will never sell your information without your permission; however you agree that we may use your information in the following ways:
Please be aware that we me may collect and aggregate personally identifiable information from our Platform and may anonymize that information for our own research or internal purposes. Once such data has been anonymized, it cannot be traced back to you, the user.
You will be able to access any information contained in your account through our Platform. You may edit that information by removing or changing the information listed within your account dashboard. If you have any questions or wish to review, update, edit, or access any of your PII collected by us, please contact us at firstname.lastname@example.org. After you have cancelled your account please be aware that we may keep inaccessible copies of your PII and non-PII subject to our data retention policies.
If you wish to have any of your PII stored within the Potentia Platform removed, please contact us at email@example.com. With each removal request you must list the PII you wish to have removed exactly as listed. Please be aware that removal requests are not processed instantaneously. There may be a reasonable delay in processing and removing any PII requested. You may make a removal request by email firstname.lastname@example.org, please label the subject of the email with the following “Removal Request – Your Full Name and Account Name” and provide us with details regarding the PII you wish to have removed.
Please be aware that where required by law or for liability purposes we may retain copies of your PII even after we process a removal request from you.
Although you are entering into an Agreement with Potentia to disclose your information to us, we do use third party individuals and organizations to assist us, including contractors, web hosts, and others to allow you to access the Platform.
If you decide to provide us with your contact information, you agree that we may send you communications via text and emails. However, you may unsubscribe from certain communications by notifying Potentia that you no longer wish to receive these communications. Where we have received such a notification, we will endeavour to promptly remove you from our contact lists. We currently do not offer functionality for you to opt out through “do not track” listings. If you wish to opt out of certain communications or information collection, please contact us at email@example.com.
Potentia or other users may post links to third party websites on Platform, which may include information that we have no control over. When accessing a third party site through our Platform, you acknowledge that you are aware that these third party websites are not screened for privacy or security issues by us, and you release us from any liability for the conduct of these third party websites.
We make reasonable attempts to protect your information by using physical and electronic safeguards. However, as this is the Internet, we can make no guarantees as to the security or privacy of your information. For this reason, we recommend that you use anti-virus software, routine credit checks, firewalls, and other precautions to protect yourself from security and privacy threats.
We intend to fully comply with American and international laws respecting children’s privacy including COPPA. Therefore, we do not collect or process any information for any persons under the age of 18. If you are under 18 and using our Platform, please stop immediately and do not submit any information to us. In the event that we have inadvertently collected any information from users under the age of 18 please contact us immediately.
In the event that Potentia is involved in a bankruptcy, merger, acquisition, reorganization or sale of assets, your information may be sold or transferred as part of that transaction. Please be aware that once the information is transferred your privacy rights may change.
|Legal Rights||Your Rights Under the GDPR|
|The right to be informed||Potentia wishes to keep you informed as to what we do with your personal information. We strive to be transparent about how we use your information.|
|The right to access||You have the right to access your information at any time.|
|The right to rectification||If the information Potentia holds about you is inaccurate or not complete, you have the right to ask us to rectify it.|
|The right to erasure||Sometimes called ‘the right to be forgotten’. You have the right to request that Potentia to erase all your personal data.|
|The right to restrict processing||You have the right to ask Potentia to restrict how we process your data. This means we are permitted to store the data but not further process it. We will only keep enough data to ensure that we can accommodate any additional requests.|
|The right to data portability||Potentia must allow you to port and reuse your personal data for your own purposes across different platforms. Please contact our team if you wish to receive additional information on how to port your data elsewhere. This right only applies to personal data that you have provided to us as a data controller.|
|The right to object||You have the right to object to Potentia processing your data even if our processing is due to legitimate purposes as described in our Privacy Notice.|
|The right to withdraw consent||If you have given us your consent to process your data but change your mind later, you have the right to withdraw your consent at any time, and Potentia must stop processing your data.|
If you have any questions regarding any of your rights, please contact us at firstname.lastname@example.org.
The following are the specific legitimate purposes that we may use your PII for:
Potentia will only retain your PII for as long as required. We will keep your personal information:
Where you have requested modification or deletion of your PII, we may keep just enough of your personal information to ensure that we comply with your requests not use your personal information or comply with your right to erasure. If you require additional details regarding the retention of your PII please contact us. Additionally, where required for legal purposes, we may keep some of your information even after a receipt of a request to delete your information.
Where your PII is transferred outside of the EEC, Potentia shall ensure that your PII shall have an adequate level of protection and that your information will be accessible as stated under the Privacy Notice.
Aside from the uses listed within this Privacy Notice, Potentia does not share any of your PII with any third parties aside from third parties that are hired by us to assist us in processing your data (Data Processors) and our third party partners. All Data Processors have entered into binding agreements with us to ensure that your rights to your PII are respected.
If you have any questions or require additional information related to our information collection practices, please contact us at email@example.com.